Am I eligible to claim back money lost to a scam?
If you’ve been tricked into sending money to a scammer, we can usually help. We handle a wide range of scams, including romance scams, investment scams, crypto scams, and more.

How long do I have to make a claim?
There are time limits set by banks and regulators, so it’s best to start as soon as possible. We’ll guide you through every step.

Can you guarantee I will get my money back?
While we can’t guarantee outcomes, we have over 15 years of experience helping clients successfully reclaim funds. We handle the process efficiently and professionally to give you the best chance.

How do you help with the claims process?
We act as your dedicated Claims Management Company. That means we handle communication with your bank, prepare your claim, and support you throughout the process so you don’t have to do it alone.

How long does the process usually take?
It can vary depending on the bank and complexity of the case, but we keep you informed every step of the way. Our goal is to make it as fast and stress-free as possible.

What are your fees?
We work on a “no win, no fee” basis, so you only pay if your claim is successful. There are no hidden costs.

Is it safe to share my bank and personal information with you?
Absolutely. Your privacy and security are our top priorities, and we use strict protocols to protect your information.

I feel embarrassed — will you judge me for being scammed?
Not at all. Being scammed can happen to anyone, and you are not alone. We provide a supportive, non-judgmental service to help you get your money back.

What if the bank rejects my claim?
We’ll review the case with you and explore next steps. Our experienced team works hard to maximise your chances of recovery.

How can I avoid being scammed again?
As part of our service, we provide guidance on spotting scams and staying safe, so you can protect yourself in the future.