About Let's Talk Claims
An FCA-authorised Claims Management Company helping you understand your options after a scam.
Let's Talk Claims is a trading style of Credit Claim Assist Ltd, a Claims Management Company authorised and regulated by the Financial Conduct Authority (FRN 832480).
You are not required to use a claims-management company or law-firm to pursue a claim. You can make the claim yourself for free to the bank from which you made the payments and if dissatisfied with the response to the Financial Ombudsman Service.
Why not take up our offer of a free, no-obligation consultation to discuss your case before deciding whether you wish to pursue the claim yourself or seek our assistance?
Who we are
Let's Talk Claims is a trading style of Credit Claim Assist Ltd, an FCA-authorised Claims Management Company (CMC). We understand the stress, worry, and uncertainty victims face after being scammed — and we know that behind every case is a real person who deserves to be treated with dignity and respect.
We support people affected by all types of fraud, including crypto scams, romance scams, invoice fraud, and impersonation scams — particularly where victims have been tricked into sending money to criminals through authorised bank transfers.
Our approach
- Listen first — every scam story is different
- Explain your rights in plain English, without jargon
- Assess your situation honestly and transparently
- Support bank communication where you instruct us to assist
- Keep you informed at every stage of the process
- Provide guidance on staying safe after a scam
Experience you can talk to
Over 15 years' experience assisting customers with financial claims. From major historical compensation projects to our current focus on bank transfer scam support, our mission has always been to help everyday people understand their options and navigate the claims process.
