Frequently asked questions
Clear, honest answers about eligibility, timelines, and what to expect — with no commitments made on this website.
If you have been scammed, you probably have a lot of questions — about eligibility, time limits, fees, privacy, and what happens if your bank says no. Below are clear, honest answers to the questions we hear most often. We do not ask you to commit to anything on this website.
Eligibility depends on the type of scam, how the payment was made, and your bank's response. We support clients affected by a range of scams, including romance, crypto, investment, invoice, and impersonation fraud. A free, no-obligation consultation is the best way to understand whether we may be able to help in your situation.
Still have questions?
Every scam case is different. If you are unsure whether you qualify, how long the process might take, or what evidence you need, we can help you understand the next steps in plain English during a free consultation.
