Woman reviewing a suspicious investment on her laptop at home

Crypto-Related Payment Scams

Fraudsters persuade you to transfer money to what appears to be a legitimate cryptocurrency investment, which turns out to be fake.

Let's Talk Claims is a trading style of Credit Claim Assist Ltd, a Claims Management Company authorised and regulated by the Financial Conduct Authority (FRN 832480).

You are not required to use a claims-management company or law-firm to pursue a claim. You can make the claim yourself for free to the bank from which you made the payments and if dissatisfied with the response to the Financial Ombudsman Service.

Why not take up our offer of a free, no-obligation consultation to discuss your case before deciding whether you wish to pursue the claim yourself or seek our assistance?

Crypto-related payment scams involve being persuaded to move money from a UK bank account — often to buy or invest in cryptocurrency through what appears to be a legitimate trading platform, adviser, or opportunity.

Woman reviewing a suspicious cryptocurrency investment on her laptop at home
Fake platforms and advisers can look professional — which is why these scams are so convincing.

Victims are asked to make one or more bank transfers, believing the money is being invested or held safely. Once the payment is made, the funds are quickly moved out of reach. In many cases, the platform disappears or the 'adviser' stops responding.

How crypto scams typically unfold

  • Contact through social media, search ads, or a referral from someone you trust
  • Promises of high returns with low risk and limited-time opportunities
  • Pressure to act quickly before a 'market window' closes
  • Requests for multiple transfers to different accounts
  • Fake dashboards showing growing profits that cannot be withdrawn
  • Demands for additional 'fees' or 'tax payments' to release funds
Person reviewing a suspicious investment message on their phone
Urgency and secrecy are common tactics — legitimate investments rarely require immediate bank transfers.

What to do if you sent money to a crypto scam

This is one of the fastest-growing types of UK payment fraud and affects thousands of people every year. If you authorised the bank transfer yourself, your case may fall under APP fraud rules — and you may have grounds to challenge a bank's refusal to reimburse.

Preparing a bank complaint after losing money to a cryptocurrency scam
We help you understand what evidence banks need and how to present your case clearly.
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